What if my repairs cost more than what your estimate says?

After your adjuster has authorized repairs, if additional accident-related damages are found, Loya Insurance Group will dispatch an appraiser for a supplemental inspection. After discussing the additional damages with your shop, a supplemental estimate will be processed and any additional approved payments issued. To ensure the estimate is followed, Loya Insurance Group’s guidelines require all shops to provide parts replacement invoices for all parts used in the repair process.