Effective Date: August 5, 2025
Fred Loya Insurance (“we”, “us”, or “our”) values your privacy. This Privacy Policy explains how we collect, use, and share personal information when you visit our website or use our services, and your rights under the California Consumer Privacy Act (CCPA).
1. Information We Collect
We may collect the following categories of personal information:
Identifiers: Name, email address, phone number, IP address, postal address.
Commercial Information: Records of services or products purchased or considered.
Internet Activity: Pages visited, time spent, browser type, device type.
Geolocation Data: Approximate location based on your IP address.
Professional or Employment Info (if submitted via forms).
Inferences: Preferences, interests, or characteristics.
2. How We Collect Information
We collect personal information when you:
Fill out a contact or quote form
Use our services or request a quote
Interact with our website or online ads
Communicate with us via email or phone
We may also use cookies, analytics tools (e.g., Google Analytics), and advertising platforms to gather browsing data.
3. How We Use Your Information
We use your personal information to:
Provide and manage insurance quotes and services
Improve website performance and user experience
Communicate with you via email or phone
Comply with legal obligations
Conduct marketing, only where permitted
4. Sharing or Selling of Personal Information
We do not sell personal information for monetary value. However, under the CCPA definition of “sale,” sharing data with analytics or advertising partners (e.g., Google, Meta) may be considered a sale.
You may opt out at any time by visiting our
👉 Do Not Sell or Share My Personal Information
5. Your California Privacy Rights
Under CCPA and CPRA, California residents have the right to:
Know what personal data we collect and how we use it
Request access to your data
Request deletion of your data
Opt-out of the sale or sharing of personal information
Limit use of sensitive personal information (if collected)
Not be discriminated against for exercising privacy rights
To make a request, visit our
👉 Do Not Sell or Share Page
Or email us at: customerservice@fredloya.com
6. Cookies and Tracking
We use cookies to:
Understand user behavior (Google Analytics)
Personalize ads (Meta/Facebook, Google Ads)
Store cookie consent preferences
You may manage cookies via our banner or your browser settings. We honor Global Privacy Control (GPC) signals as opt-out requests.
7. Data Retention
We retain your information as long as necessary to provide our services, comply with legal obligations, and resolve disputes.
8. Children’s Privacy
Our website and services are not intended for children under 16. We do not knowingly collect data from minors.
9. Security
We use industry-standard security measures to protect your data. However, no method is 100% secure.
10. Changes to This Policy
We may update this policy from time to time. The “Effective Date” above will reflect the latest version. You are encouraged to review it periodically.
11. Contact Us
If you have any questions about this Privacy Policy or your rights, please contact:
📧 customerservice@fredloya.com
📍 P.O. Box 972450 El Paso TX 79997
📞 tel:1-800-444-4040