File a Claim with
Fred Loya Insurance

Contact us during the hours listed below to report a claim and provide your accident information.

Hours of Operations:

M-F 8:00 am to 7:00 pm (MST) Saturday 8:00 am to 4:00 pm (MST)

Our auto insurance claim process

A liability claims adjuster will be assigned to your loss report and contact you within 24 hours.

  • 01
    assess your policy

    Review the insurance policy and coverages and determine what types of damages or injuries are covered.

  • 02
    OBTAIN ACCIDENT DETAILS

    Contact all parties to the loss and obtain their statement of the accident facts (usually within the first 24 hours of the loss report).

  • 03
    PREPARE DAMAGE ESTIMATE

    Secure photos of your vehicle and provide an estimate of the damages.

  • 04
    GATHER FACTS

    Obtain additional facts or evidence regarding the loss, such as police reports, scene photos, witness statements and review state and local traffic laws where liability is questionable.

  • 05
    CLAIM SETTLEMENT

    Come to a final disposition of the claim based on all the evidence gathered during the liability investigation.

  • Customer Service

    Customer Service is our number one priority

  • fast and easy

    We pride ourselves on our quick and easy process to file an auto claim

  • dedicated professionals

    Loya Insurance Group has three claim branches with dedicated claims professionals

Auto Claim FAQ

How to handle insurance claim?

If you still have additional questions filing a claim, please contact an agent. Call 1-800-444-4040

The Fred Loya Insurance Group handles claims from all subsidiaries:
Loya Insurance Company, Fred Loya Insurance and Young America Insurance.